TPP Help Center

TPP Help Center

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TPP Help Center Categories

  • General TPP Information
  • Getting Started With TPP
    • New Hire Training
  • Recent Software Updates
  • TPP Pay
    • Making/Receiving Payments with TPP Pay
    • Refunding/Voiding TPP Pay Payments
    • TPP Pay Declined Transactions
    • TPP Pay Platform/Program Fee
    • TPP Pay Gratuity
    • TPP Pay Merchant Portal
  • TPPsales
    • Deals
    • Leads
    • Contacts
    • Pipelines
    • Settings
    • Companies
    • Comm Tools
  • Administration
    • Profile & Preferences
    • Update Contract(s)
    • Custom Lists
  • Calendar
  • Contacts
  • Venues
  • Event
    • Build an Event
    • Client Portal
    • Times
    • Notes
  • Menu Items
    • Managing Menu Items
    • Menu Item Pricing/Costing
    • Menu Item Recipes
    • Menu Item View
  • Inventory
    • Inventory View Overview
  • Pack List University
  • Misc
  • Staff
  • Reports
    • Report of the Week
    • Report List
  • Task & Notes
  • Financial
  • Integrations
    • Calendar Integrations
    • Client Communications
    • Event Prep
    • Quickbooks
    • Staffing
  • Videos
    • Comm Tools Videos
  • Troubleshooting
  • TPP Tips and Tricks
  • Nibble Help Articles
    • Nibble Calendar Options
  • General TPP Information

    General TPP Information

    General overview of TPP and how to navigate.
    • Welcome
    • Creating An Event Walkthrough
    • Red Navigation Menus
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  • Getting Started With TPP

    Getting Started With TPP

    New to TPP? Here are the guides for new subscribers and for new team members at existing TPP companies.
    • Getting Started Guide: Part One
    • Getting Started Guide: Part Two
    • Data Import Templates
    View all →
  • Recent Software Updates

    Recent Software Updates

    • February 2025 – Updates
    • September 2024 – Updates
    • August 2024 – Updates
    View all →
  • TPP Pay

    TPP Pay

    TPP's integrated credit card processing option that offers credit card processing and ACH transactions.
    • TPP Pay Settings
    • TPP Pay FAQS
    View all →
  • TPPsales

    TPPsales

    Our integrated CRM solution.
    • TPPsales: What is a CRM?
    • Data Import Templates
    View all →
  • Administration

    Customizing TPP for your business.
    • Administration Menu – Admin User
    • Administration Menu – Standard User
    • Navigation Bar (First Row)
    View all →
  • Calendar

    Calendar

    TPP's calendar is a great way to track and plan your events.
    • Calendar View: Month
    • Calendar View: Week
    • Calendar View: Day
    View all →
  • Contacts

    Contacts

    The people you do business with.
    • Contact Full Search
    • Add New Contact
    • Contact Merge
    View all →
  • Venues

    Venues

    These are the places where your company produces events or delivers to.
    • Venue Full Search
    • Add New Venue
    • Room Manager
    View all →
  • Event

    Event

    Creating events is the first step to using TPP successfully as it is how you make money, prep for events, and ultimately implement them. A well created event can subsequently populate reports for your kitchen and staff with detailed information with the click of a few buttons.
    • Creating An Event Walkthrough
    • Event View – Grid Guide
    • Event Full Search
    View all →
  • Menu Items

    Menu Items

    Menu Items are food items that your company adds to proposals and sells to clients. Depending on your subscription, you can build recipes and attach pack list items to populate automatically when the menu item is added to an event.
    • Menu Items Full Search
    • Updating Menu Item Costing & Pricing
    • Vendors
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  • Inventory

    Inventory

    Inventory includes beverages, rental items, ingredients for recipes, and equipment for event pack lists.
    • Adding New Inventory Items to Your Database
    • Searching Inventory Items in your Database
    • Editing an Inventory Item in your Database
    View all →
  • Pack List University

    Pack List University

    Pack List University is where you can learn about all things Pack List related!
    • Pack List University Welcome Page
    • PLU 101: Database Inventory Items
    • PLU 102: Manual Pack Lists
    View all →
  • Misc

    Misc

    Misc is a catch all area for items that do not fit in the other categories (food, beverage, etc.). Some common uses are for floral arrangements or entertainers hired on behalf of the client.
    • Miscellaneous
    • Vendors
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  • Staff

    Staff the people who plan, produce, and work your events.
    • Managing Staff Information
    • Staff Members
    • Staff Hiring Manager (New Version)
    View all →
  • Reports

    TPP offers many reports for financial, ordering, production, staffing, and more!
    • Reports Overview
    • Combining Invoices
    • Combining Proposals
    View all →
  • Task & Notes

    • Task & Notes Manager
    • Task Templates
    View all →
  • Financial

    • Combining Invoices
    • Combining Proposals
    • Taxing Rules
    View all →
  • Integrations

    Integrations

    Third party apps that TPP connects with. This includes Quickbooks, Staffing Apps (Nowsta and Staffmate), Google Calendar, eSign, and more...
    • Integration Options
    View all →
  • Videos

    Videos

    • Training Videos
    • 2020 Software Update Video Guides
    • Login to TPP
    View all →
  • Troubleshooting

    Troubleshooting

    • TPP FAQs
    • How to Clear Your Browser’s Cache
    • Email Setup
    View all →
  • TPP Tips and Tricks

    TPP Tips and Tricks

    Various tips and tricks to make you a TPP master!
    • Tips and Tricks
    • Troubleshooting
    • TPP FAQs
    View all →
  • Nibble Help Articles

    Nibble Help Articles

    • Nibble Onboarding – Table of Contents
    • Nibble Subscription Onboarding Steps: Business Information & Taxing Rules
    • Nibble Onboarding Videos
    View all →
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