How To Process A Payment In TPP Pay

You are able to process a payment directly in TPP through TPP Pay via credit/debit card or ACH/eCheck.

Financials Area

• Open the event you want to add the payment to
• Go to the Financials area on the event by clicking the highlighted money bag icon or the Financials options in the left toolbar:

• Click the Add Payment button

• Add New Payment window will show like this:

• If there are any payment methods stored in TPP Pay, you will either see the last 4 digits of the card or the last two digits of the bank account in the Credit Card field
• To use a payment method not listed, click Add New Credit Card/ACH button
• The TPPpay Hosted Payment window will pop-up to enter the client’s billing information

• Choose Credit/Debit or ACH/eCheck in the Payment Source Type drop down
  
• Enter billing information for payment method
  • Note: Required fields are marked with an asterisk:
    • Name On Account: Automatically populates as the contact name from the event
    • First Name: First name on the payment method being used
    • Last Name: Last name on the payment method being used
    • Zip: Payment method billing zip code on file with issuing bank
    • Country: Payment method billing country on file with issuing bank
    • Email: Email address for receipt
• Click Continue to add the credit/debit/ACH/eCheck information

• Click Add Card or Add ACH to return to the Add New Payment window

• Enter the Payment Amount you want to charge
• Enter any Additional Tip amounts you want to charge
• View Platform Fee amount
• Make any desired Payment Notes
• Click Process Payment
• The approved payment will automatically deduct from the event balance and be recorded in the Payments area of the event