Default Settings
To turn on an optional gratuity prompt when processing a payment via TPP Pay, go to Administration > Profile & Preferences and then click the TPP Pay Preferences tab.
Scroll to the next to last section called Optional Gratuity:
The last section pertain to the Optional Gratuity feature:
- Show Additional Gratuity Option: Turn on/off the default prompt when clients make a payment via TPP Pay
- Note: This can be toggled off for individual events at the event level
- Additional Gratuity Label: Choose from:
- Add an Additional Gratuity or Add an Additional Tip as the label for the prompt
- Default Gratuity Options: Define percentage amounts to show how much the defined percentage chosen would charge
- Note: There will also be a customizable field to enter a flat rate
When you click Show Additional Gratuity Option, TPP will turn this on for all newly created events after.
Once you click Save in this area, you will be asked if you want to turn this on for ALL existing, future events that you have in TPP.
Appearance
Client Receipt Appearance
This is how the Gratuity charge appears on the receipt:
Receipt:
Financials Appearance
This is how it appears in the event’s payment area in TPP Financials:
Client Payment Portal Appearance
This is how it appears to the client in the Payment Portal:
Add Payment Appearance
When you make the payment directly in TPP, it will show like this:
