TPP Password Requirements 8/14/2023 Update

8/14/2023 Password Update Details

As part of our ongoing efforts to make TPP the most stable and secure software possible, we wanted to alert you to a quick security update occurring Monday, 8/14.

AS OF 8/14, YOUR ACCOUNT WILL BE REQUIRED TO HAVE A ‘STRONG’ PASSWORD.

Any user currently not using a “Strong Password” will be prompted to change their password upon their first log in, post 8/14.

If you already have a Strong Password set prior to 8/14, you will not be mandated to reset your password.

ADMINISTRATORS: If you would prefer to set up strong passwords prior to this date, you can do so by heading to “Administration” > Manage Users, and hit ‘Change Password’ next to any user.

USERS: If you do run into any issues, please contact your TPP Administrator, who will be able to reset your password via the “Administration” portal

New Password Requirements

New Passwords must:

  • At least one lower case letter
  • At least one upper case letter
  • At least one special character
  • At least one number
  • At least 8 characters length

Here is a list of keywords that are prohibited in new passwords:

  • “password”,
  • “user”,
  • “qwerty”,
  • “1q2w3e”,
  • “123”, “111”, “222”, “333”, “444”, “555”, “666”, “777”, “888”, “999”, “000”, “321”,
  • “iloveyou”, “monkey”, “dragon”,
  • “def”, “abc”, “xyz”, “xxx”, “yyy”, “zzz”, “aaa”, “bbb”, “ccc”, “ddd”

NOTE: You will not be able to use any part of your username (including prefix) or First or Last Name (as registered in TPP) as a part of your password.

Why do I have to change my password?

You have likely seen, when logging into other websites, the majority now require a “Strong Password” – a combination of Upper and Lower Case letters, Numbers, and Symbols.  

The amount of possible permutations for a “Strong Password” provide an improved security measure for your account, making it harder for bad agents to Phish or Brute Force your password. Essentially, it helps better protect your account!

*While we have not had any overall security concerns to date over here at Team TPP, providing enhanced security is a necessary step in future-proofing to better protect all users.* 

How can I tell if I have a “Strong Password” already?

If it currently includes a “Special Character”, ( like ‘!’ or ‘?’) you’re in good shape!

If not, you will likely be prompted to change your password 8/14.

Updated on August 8, 2023
Need Additional Support?
Our Client Care team can be reached from 9AM to 6PM ET Monday - Friday.
support@totalpartyplanner.com