Contact Us

Client Care

Monday – Friday

9:00AM – 6:00PM ET

clientcare@totalpartyplanner.com

(804) 550-0505 x2

Chat is also available in the desktop app for support during our business hours.

We monitor email and chat on the weekends for emergencies.

Do you have a TPP Pay question about how to use TPP Pay with TPP? Please reach out to Client Care directly at one of the options above.

TPP Billing

Do you need to update your payment method or have questions related to your TPP subscription charges?

Monday – Friday

9:00AM – 6:00PM ET

billing@totalpartyplanner.com

(804) 550-0505 x3

TPP Pay – Payment Services

Do you have questions related to TPP Pay fees you were charged or need to change your bank information for TPP Pay deposits?

Please reach out to our Payment Services team at the number below.

Monday – Friday

8:00 AM – 5:00PM CT

TPP Pay Payment Services: (334)329-6775 Option 4

Updated on July 8, 2025
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Need Additional Support?
Our Client Care team can be reached from 9AM to 6PM ET Monday - Friday.
support@totalpartyplanner.com