Client Care
Monday – Friday
9:00AM – 6:00PM ET
clientcare@totalpartyplanner.com
(804) 550-0505 x2
Chat is also available in the desktop app for support during our business hours.
We monitor email and chat on the weekends for emergencies.
Do you have a TPP Pay question about how to use TPP Pay with TPP? Please reach out to Client Care directly at one of the options above.
TPP Billing
Do you need to update your payment method or have questions related to your TPP subscription charges?
Monday – Friday
9:00AM – 6:00PM ET
(804) 550-0505 x3
TPP Pay – Payment Services
Do you have questions related to TPP Pay fees you were charged or need to change your bank information for TPP Pay deposits?
Please reach out to our Payment Services team at the number below.
Monday – Friday
8:00 AM – 5:00PM CT
TPP Pay Payment Services: (334)329-6775 Option 4