TPP Pay Settings

To set up or edit your TPP Pay settings, go to Administration > Profile & Preferences and click the TPP Pay Preferences tab.

Setting up TPP Pay

Scroll down the last two sections on this screen.

TPP Pay Settings

  • Show ACH:
    • Check Yes to allow ACH payment and credit/debit payments
    • Check No to allow credit/debit payment only
  • Notify Online Payments To:
    • Event Salesperson – Check this to send a notification to the assigned Event Salesperson on the event when an online payment
    • Event Owner – Check this to send a notification to the assigned Event Owner on the event when an online payment
      • This is automatically assigned as the Event Salesperson when a new event is created, unless it is manually changed
    • Business Email – Email address on file under Administration > Business Information
    • Other – Add additional emails here to notify anyone else when an online payment is made
      • Multiple emails should be separated by a comma
Platform/Program Fee

Click here for instructions

Optional Gratuity

Click here for instructions

Payment Portal

  • Status Types for Payment Portal: 
    • Is Confirmed – Show any events in your payment portal that have a balance due and a status type of Is Confirmed in your Event Statuses list
    • Is Proposal – Show any events in your payment portal that have a balance due and a status type of Is Proposal in your Event Statuses list
    • Is Closed – Show any events in your payment portal that have a balance due and the status assigned as Closed
      • This option is rarely checked
  • Show Scheduled Payments:
    • Check Yes to show any noted Scheduled Payment and/or Deposits with their due dates
      • These are set up in an event under Financials by clicking the Schedule Payment button
    • Check No to not show these in the portal
  • Allow Partial Payments:
    • Check Yes to allow partial payment
      • This will need to be on to allow for deposit payments
    • Check No to require payments for the full balance due
Updated on July 13, 2023
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